Teams allow you to find the intersection between the calendars from multiple different users. A Teamed event provides a unified view into the calendars when every participant is available. Team events are typically used when multiple people from a group must all be available to take part in the meeting, for example an sales account executive and their sales engineer counterpart. See our support section for more details on how teams fit in with other Appointment.one components.
A team is an advanced option inside an event that and is available for paid accounts.
Inside the Advanced Configuration section make sure Additional Attendees is enabled. This location lets you add one or more additional attendees who will automatically be added to meeting invitations associated with this event.
If you add an email that does not have an Appointment.one account associated with it then the display will look like the image below. This will not be a teamed appointment as their calendar will not be taken into account for event availability.
When you add the email that is associated with another Appointment.one customer an additional field id shown:
Expand this new dialog to expose a list of that user's public events. Select one of these events to associate with your event. This permits privacy for that customer since their raw calendar isn't exposed, but rather the availability they designated within their own event.
After selected one of their events the dialog will show teaming as enabled.
Take note that when you add someone to a team they are notified via email. They have the option to reject that teaming request, though it is automatically approved if no action is taken before the request times out.
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